• I am worried that it will feel uncomfortable to wear...
  • As with any new idea or product it takes getting use to it. What we can assure you is that every single person who has tried the iSoundCap™ said something like "I can’t even tell it’s there..." (see our  Testimonials  page).

  • Is it safe to wear an iPod® next to your head?
  • The iSoundCap™ is currently compatible with the iPod® Nano and the iPod® Shuffle™. The choice is not dictated just by the size of these players, but also by their characteristics. Both players do not contain moving parts (they deploy flash memory), therefore eliminating any occurrence of vibrations or micro-vibrations. Also, according to our research, neither the iPod® Nano nor the Shuffle™ pose EMF exposure threat: they are not cell phones, the do not generate any radio signal and do not have any wireless connection built in. Safety is a primary concern to us.

  • How long will it take you folks to ship?

  • Products in stock will ship the next day. Unless otherwise specified your order will arrive within 3-5 business days from shipping.

  • What other players will the iSoundCap™ work with?
  • The current models of iSoundCap™ were developed to hold the iPod® Nano and the iPod® Shuffle™. However iSoundCap's Patent Pending design covers MP3 players and audio devices in general. We will produce new models for other players, if the demand arises. If you have a player you'd like us to make an iSoundCap™ for,  Contact Us  and we will look into it.

  • What kind of warranty comes with your products?
  • Our products are covered by a 30-day Satisfaction Guaranteed policy. If for any reason you wish to return or exchange a product within 30 days, just  Contact Us . Your satisfaction is our goal.

  • Is the iSoundCap™ easy to set up?
  • Very easy, you'll Wire-Free your music in minutes! Just follow the instructions that come with the iSoundCap™ also available online ( Get Started ).

  • What’s included with my purchase?
  • Any iSoundCap™ kit comes with the cap of your choice, 2 plastic wire spools (in case you lose one) and a printed Quick-Reference.
    MP3 player not included ... sorry ;)

  • What are the features people like best about iSoundCap™?
  • Without a doubt, it is the almost-wireless sensation the iSoundCap™ gives the user. In addition the position of the player allows for easy control of volume, play, pause and skipping back or forward through your playlist. Many people love the incomparable speed and ease in wearing your iPod® using iSoundCap™: it's a two-step process ... put it on ... plug your earbuds ... done!
  • Does the iSoundCap™ come with an iPod®?
  • No, it doesn't.
    You can purchase the model you like in many local stores or online. iPods® are very popular and many deals are constantly available.
    Choose either Nano, available in 3 memory configurations and 2 colors, or Shuffle™ that comes in white (512MB or 1GB).
    For more information regarding Apple iPod® visit  www.apple.com/ipod .

  • What if I am not sure of my size?
  • The iSoundCap™ has an adjustable Velcro™ strap so one size fits all. Based on our experience, for small heads we suggest unstructured hats (see our  Store Front  for a complete line-up).

  • How do I take care of my iSoundCap™?
  • iSoundCap™ does not need any special care. The only limitation is hot water: our caps, because of some clear vinyl parts, cannot be washed at high temperatures. See the  Support  page for more information.

  • Do you have discount pricing on quantity if I want to order for my club?
  • Yes, we do. Please use our  Contact Us  form or call 1-866-3-999-CAP.
    We will be happy to discuss a discount based on quantity .

  • Are there opportunities to license the iSoundCap™?
  • We would be glad to discuss any licensing ideas you may have.
    Please use our  Contact Us  form or call 1-866-3-999-CAP.

  • How did you come up with this idea?
  • Personal need ... we could not stand having wires all over any more!

  • Does it come in colors too, or just black and white?
  • iSoundCap™ currently comes in black, white and pink. New colors and styles will soon be available.

  • I noticed that the pocket is positioned behind the ear on the right hand side. I am left handed, is it going to be a problem?
  • According to feedback we collected from left-handed users, there was no perceivable hurdle in operating simple controls (play, stop, volume, etc.). However, since usage experience is very subjective, we'd suggest you to try it: if you are not satisfied, just send it back.

  • Can anybody use it or are there any age restrictions?
  • The iSoundCap™ is not suitable for children 3 years or younger, since it contains plastic parts (wire spools) that could be swallowed.

  • Can I find it in some local store or it is available only online ?
  • At this point, you can only order online. However we are currently looking for distributors. Check back for updates in this regard.


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